Keeping your account information up to date ensures you have uninterrupted access to your wagering, promotions, and account security features.
Follow the steps below to update your address using the Full Site and Mobile Site.
Changing Your Address on the Full Site (Desktop/Laptop Browser)
- Log In to your account.
- Click on your Profile Icon (top right corner).
- Select My Account from the drop-down menu.
- Locate the Address section and click on the pencil icon to edit.
- Enter your new address and click Update.
- If required, you may be prompted to upload proof of address documents (such as a Driver’s License and utility bill).
Changing Your Address on the Mobile Site (Using a Mobile Browser)
- Log In to your account.
- Click on your Profile Icon (bottom of the screen).
- Select My Account from the drop-down menu.
- Locate the Address section and click on the pencil icon to edit.
- Enter your new address and click Update.
- If required, you may be prompted to upload proof of address documents (such as a Driver’s License and utility bill).
Important Notes
- Verification: In some cases, address changes may require documentation to verify your new address.
- Need Help? Our Customer Service team is available 7 days a week from 9:00 AM to 10:00 PM EST! Contact us via Live Chat, email at player.services@capitalotbbet.com, or call (800) 292-9141.